Vsp booking - Réservez votre hôtel, restaurant, transfert, cabaret...

Voyages Services Plus -
5-7 rue Henri Rochefort -
75017 Paris -
France -
Tél. : +33 (0)1 44 63 14 14 -
Fax : +33 (0)1 44 63 14 16

Your DMC in France since 1987

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The company VSP BOOKING, a branch of VOYAGES SERCES PLUS is a Private company with a share capital of 1 000 000 Euros. Its registered office is situated 92, Rue Caumartin, 75009 Paris, France. It is registered as a limited liability company with the Registre du Commerce et des Sociétés de Paris under Company Registration Number FR ………

  • Licensed Travel Agent (Licence number LI 07595014)
  • Financial Guarantor : APS, 15, avenue Carnot, 75017 Paris, France.
  • Travel Agent’s Public and Professional Liability Insurance per Article 6 of Decree n° 94490 dated 15 June 1994, France: Policy n° ………., held with ……

VSP BOOKING offers on its website at http://www.vsp-booking.com (hereinafter referred to as the "website") travel related services, in particular hotel accommodations, transfers, restaurants, and excursion services.

The present Terms and Conditions are valid from .. February 2011 until further notice.

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Article 1. Definitions and Scope

1.1 Definitions

The "Client" means Tour Operator or Travel agency using the Website to make a reservation, order and/or purchase one or more Services offered on the Site.

"Partner" means any or all suppliers of Services.

"Service" means any or all services offered on the Site, in particular the sale of travel related services such as hotel accommodations, transportation services, excursions, restaurants.

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1.2 Scope

The present Terms and Conditions of Sale and Use (hereinafter called the “Terms and Conditions”) govern the offer and supply of Services.

The Services may only be ordered by Clients who have read and accept unconditionally, all the Terms and Conditions, and acknowledge this by ticking the box provided therefore. It is impossible for the User to complete the ordering process without indicating their full acceptance in this way.

The Terms and Conditions may be modified without notice at any time, it being understood that such modifications will not apply to orders for Services which have already been accepted by VSP BOOKING for and on behalf of the Partner(s) concerned. It is therefore imperative that the Client always refers to and accepts the Terms and Conditions when placing their order, in particular to ensure they are fully aware of the provisions currently in force.

Article 2. Ordering using the www.vsp-booking.com Website

2.1 Legal Capacity and Use of the Website

The purpose of the Site is to assist the Client to find Services relating to travel and tourism, and to make suitable reservations. The Client must be legally capable of entering into the contract as provided by the Terms and Conditions for using the Site.

Except in the event of Fraud where the Client is required to supply proof thereof, the Client is responsible for all financial matters they conduct on the Site, in particular the use that will be made of their email address and password. The Client also guarantees the accuracy and the truthfulness of the personal details they provide when using the Site.

Fraudulent use of the Site or any usage which contravenes the present Terms and Conditions will result at any time in the Client being refused access to the Services offered by the Partners and any other features present on the Site.

2.2 Placement and Cancellation of Orders

The Client may only place an order using the Site once they have acknowledged their acceptance of the present Terms and Conditions together with any special Terms and Conditions which a Partner may apply.

Confirmation of the order will be sent to the Client using electronic mail immediately after ( or automatically) the date of the order, and will include essential elements making up the order such as the name of the Service(s) ordered and the price.

All the Terms and Conditions pertaining to cancellations, changes to orders and/or refunds are accessible directly from the Site prior to making any reservations, and are also provided in the order confirmation or in any Special Terms and Conditions where applicable.

All cancellations and changes to orders must be made by through the website or by email, with the read receipt/acknowledgement option enabled, to be sent to the following address: .....@vsp-booking.com

Cancellation fees

  • for cancellations less than 48 hours prior to departure, 20% of the cost of the booked service(s).
  • for cancellations less than 24 hours prior to departure, 40% of the cost of the booked service(s)
  • for cancellations on the day of travel, no refund will be payable.

Any refund due to the Client following a cancellation or change to a booking made by the Client, will be paid within a reasonable period of time, after deduction of any amounts remaining due per the table above.

2.3 Payment and Proof of Purchase

The prices quoted on the Site are provided in Euros and include all taxes and duties except where otherwise stated.
Payment must be made using a banker’s card and the secure payment system available on the Site at the time of the reservation or when the order is placed.
The Client is then responsible for printing the voucher on their own printer, for subsequent presentation to the Partner in order to receive the Service purchased: the voucher will be sent to the Client by mail once their reservation has been confirmed.
Therefore prior to any transaction, the Client must ensure that they have the means to print the voucher: under no circumstances will a bank statement or receipt be accepted as proof of purchase of the Service.

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Article 3. Personal Data Protection

The Site has been registered formally with the CNIL (the French Data Protection Authority) under registration number _ _ _ _ _ _ _ .

The information provided by the User on the Site is intended to enable the Client’s order to be processed and completed.

In accordance with Article 32 of France’s Loi Informatique et Libertés of 6 January 1978 as amended by the Law 2004-801 dated 6 August 2004, all information which is crucial for the processing and completion of the order is indicated using an asterisk on the pages on the Site.

All other information requested from the Client is optional and pertains to the Client’s interest in offers which may be sent to them. This information is intended purely to improve VSP BOOKING’s understanding of the Client and improve the range of Services it offers.

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Article 7. Intellectual Property

VSP BOOKING is the owner of all intellectual property rights pertaining to all elements contained in the Site.

As a result, the reproduction, modification, transfer or use of part or all of the Site is prohibited without the express written authorisation of VSP BOOKING: partial reproduction of the Site is nevertheless acceptable for solely personal use.

The resale of products or the use of the Site for commercial purposes without the express written permission of VSP BOOKING is strictly prohibited

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  • Adresse

    Voyages Services Plus
    5-7 rue Henri Rochefort, 75017 Paris - France
    Tél. : +33 (0)1 44 63 14 14
    Fax : +33 (0)1 44 63 14 16
    Site : www.vsp-incoming.com
    Le capital de VSP : 1 000 000 €
  • Département Groupe

    All in one booking
    Tél. : +33 (0)1 44 _63 14 25
    Fax : +33 (0)1 44 63 14 16
    Site : www.vsp-incoming.com
  • Département Individuel

    All in one booking
    Tél. : +33 (0)1 44 _63 14 32
    Fax : +33 (0)1 44 63 14 16
    Site : www.vsp-incoming.com
  • Département Incentive

    All in one booking
    Tél. : +33 (0)1 44 _63 14 12
    Fax : +33 (0)1 44 63 14 16
    Site : www.vsp-incoming.com